Bringing Your Tech to Life DSIR
Digital Security Incident Response
Start here if you believe you may be dealing with a scam, account compromise, unauthorized remote
access, financial fraud, or another digital-security incident.
Important — Suspect a Security Incident?
If you believe you are experiencing a scam,
unauthorized access, account compromise, or financial
fraud, stop communicating with the suspicious
party and avoid taking further action at their
direction.
If a device may be under unauthorized remote control,
disconnect it from the internet and turn it off.
If money may be at risk, contact your financial
institution immediately using independently verified
contact information.
This page is the starting point for Bringing Your Tech to Life Digital Security Incident Response
(DSIR) resources. You do not need to determine exactly what happened before asking for help.
Quick Reference
Immediate safety steps and a short practical recovery reference.
Before the Appointment
What to do now, what to preserve, what to bring, and what to expect.
Recovery Guide
The complete BYT2L Digital Security Incident Response & Recovery Guide, organized by chapters,
with a clickable table of contents for Chapters 1–15 and the appendices.
Service Completed
Use your Service Report with the guide and review the resources recommended for your incident.
Additional Recovery Guide Appendices
These companion reference pages are part of the Recovery Guide, but each can be opened or shared separately.
Appendix A – Glossary
Plain-language definitions for the words used in the guide, with a Wikipedia page for a longer explanation.
Appendix B — Trusted Security Recovery Resources
Trusted tools for identity-theft recovery, checking exposed information, credit reports, and improving everyday digital security.
Appendix C — Report Scams & Cybercrime
Where to report scams, identity theft, internet crime, and financial fraud to the appropriate government agency.
Appendix D — Credit Bureaus, Freezes & Fraud Alerts
Contact Equifax, Experian, and TransUnion; understand credit reports, security freezes, and fraud alerts.
Appendix E — Official Account & Device Support
Official recovery and support links for major accounts, devices, software providers, and mobile carriers.