Need Help Finding Your Device’s Model or Serial Number?
Manufacturers use different names for device identifiers, including Serial Number, Service Tag, Product Number, SNID, IMEI, MSN, and Part Number. Select your type of device below, then choose the manufacturer for guidance on what information to record and where to look.
The exact model and identifying number can help us identify the correct device, locate compatible parts, confirm specifications, and determine whether manufacturer warranty coverage may still be available.
What kind of device do you have?
Choose the closest match. You can always return here and select another category.
Having Trouble Reading the Label?
Model and serial-number labels are often printed in very small text. Use your smartphone in good lighting to take a clear photo of the entire label, then zoom into the photo. If you are still unsure, keep the photo so it can be included with your service information later.
Double-check characters that can look alike:
Think Your Device May Still Be Under Warranty?
If you know approximately when and where the device was purchased, keep that information handy. A receipt, invoice, order number, or purchase-order number can be useful when a manufacturer does not provide a public warranty lookup. If warranty coverage can reasonably be identified before a paid repair is recommended, that can be a win for the client.